Dwell Mortgages Privacy Policy

Information we may collect from you

We may collect and process the following information about you:

How we use your personal information

We use personal information about you in connection with the following purposes:

Fulfilling your requests:


Service improvements and account management:

Sharing your personal information

We may share your personal information with the following third parties:

When you authorise us to submit a mortgage application on your behalf, the lender will share your information with credit bureaus and Fraud Prevention agencies. They will perform searches which will leave a footprint on your credit file. If you would like to read the full details of how your data may be used, please contact the Lender.

Where we store your personal information

The information that we collect from you may be transferred to, and stored, in storage services, the servers of which may reside in any country. By submitting your information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website and to provide interest-based advertising. You may adjust the settings on your browser to refuse cookies but some of the services on our website(s) may not work if you do so.

Access to information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act by emailing hello@dwellmortgages.com. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


We treat your data with the utmost care and security and our systems meet or exceed industry standards. We will never store passwords in plain text, nor will we allow anyone to access your data unless they have a genuine reason to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

You voluntarily choose to provide your personal details via this website. Personal information will be treated as confidential by us and held in accordance with the Data Protection Act. 1998. You agree that such personal information may be used to provide you with details or services in writing or by telephone.

Email communications are not secure and for this reason Dwell Mortgages cannot guarantee the security of the email, its contents or that it remains virus free once sent.